TeamDBA services

TeamDBA - Providing Database Solutions for Business

Services

Database Administration Support

TeamDBA provide a world class database support service at an affordable price. Clients choose to outsource their DBA functions to TeamDBA to gain TeamDBA’s invaluable experience, save on salaries and to free up IT resources and staff for more profit generating roles.

The TeamDBA support contract is based on professionalism and procedure. Each of our clients, from the smallest SME to the largest corporate, receive the same attention to detail. Our support contracts contain an initial site audit, access to the TeamDBA Help Desk and regular preventative maintenance health checks on the database.

TeamDBA work to best practice guidelines and provide all of our customers with up to the minute documentation on their databases. This documentation is made available through our password controlled extranet.

Are you Maximising Your Business Data?

Is Business Reporting Proving a Challenge for your Organisation?

Many organisations are trying to maximise information from their business systems and are seeking a low cost, quick and flexible report generator to achieve this. We in TeamDBA have recognised this requirement and have joined with Midas Business Consulting in establishing Midas Business Reporting to meet this need. Midas Business Reporting utilises easy to implement reporting solutions to provide reporting information from organisation's databases using a quick turnaround, low cost process.

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Site Audit

TeamDBA conduct a site audit for all our support customers. This allows our engineers to pinpoint immediately any performance issues and to suggest environment recommendations. The site audit is fully documented and forms the basis for our change control documentation.

Help Desk

TeamDBA provide a full support facility to all of our customers via telephone or email. TeamDBA operate a call logging system which automatically escalates calls to the relevant engineers. TeamDBA guarantee all clients a four hour response time.

Real Time Remote Database Monitoring

A real time monitoring service SENTINEL is available to clients who require prompt identification and resolution of any issues arising on their mission critical database or database server.

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Preventative Maintenance

TeamDBA provide regular health checks on all our supported databases. Typically these take place on monthly (Oracle databases and applications) and bi-monthly (SQLServer) intervals. These health checks can take place on site or remotely as required. The findings and recommendations are fully documented and made available to clients via email and through the TeamDBA extranet.

Database Recovery Test

With their service offering datacheck, TeamDBA provide a suite of database recovery and validation services. TeamDBA specifically designed this service to verify data recovery and the database rebuild capability from your backup media.

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Remote Database Log Storage

MS SQLServer and Oracle Database generate Transaction Logs and Archived ReDo Logs respectively which are critical for the restoration and recovery of mission critical databases. These Logs are held on the database server and are backed up as part of the nightly backup process.

The TeamDBA Service LogVault automates the copying of MS SQL Transaction Logs and Oracle Archived Redo logs to secure offsite storage, which utilising the said logs dramatically reduces the data loss window in the case of database server loss.

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